Last updated: 17th April 2025

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At Trusted Companions, your privacy matters to us. This Privacy Policy outlines how we collect, use, protect, and store your personal information when you visit our website or contact us through any of our communication channels. By using our site, you agree to the practices described below.

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1. Who We Are​​

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Trusted Companions is a non-medical companionship service supporting older adults and individuals with special needs in Leeds, West Yorkshire, and South London. Our mission is to provide compassionate, personalized companionship that promotes well-being, dignity, and independence.

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2. What Information We Collect​

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We may collect the following types of personal information:

• Contact information: Name, email address, phone number, and address (if provided through contact forms or inquiries).

• Service inquiries: Any personal details you choose to share when reaching out about our companionship services.

• Website usage: We may collect anonymous data about how visitors use our website through cookies or analytics tools (e.g., page views, duration on site, etc.).

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We do not knowingly collect data from individuals under 18 years of age without parental consent.

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3. How We Use Your Information​​

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We use your information to:

• Respond to inquiries or requests for companionship services

• Schedule consultations or follow-ups

• Improve our website and services

• Communicate with you about your service needs (with your permission)

We will never sell or rent your information to third parties.

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4. How We Store and Protect Your Data​​

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Your data is stored securely and is accessible only by authorized members of the Trusted Companions team. We use appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

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5. Sharing Your Information​​

 

We will only share your personal information if:

• You have given us explicit consent

• We are required to do so by law or regulation

• It is necessary to protect the rights, property, or safety of Trusted Companions, our clients, or others

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6. Cookies and Website Analytics​​

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Our website may use cookies to improve your browsing experience and gather general data about site traffic. You can choose to disable cookies in your browser settings if you prefer.

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7. Your Rights​

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You have the right to:

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• Access the personal information we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

• File a complaint with a data protection authority if you believe your privacy rights have been violated

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To exercise any of these rights, please contact us directly.

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8. Contact Us​​

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If you have questions about this Privacy Policy or how your data is handled, please contact us:

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Trusted Companions

Email: Info@trustedcompanions.org.uk

Phone: 011 3300 456 78

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We may update this Privacy Policy from time to time, and any changes will be posted on this page with an updated revision date.